Travel Insurance Direct Reviews

Travelinsurancedirect.com.au offers a variety of travel insurance plans tailored to different needs. The popular products include comprehensive plans like 'The Works' which provides broad coverage for international trips, including unlimited medical expenses for up to 12 months and cancellation costs, as well as added benefits. For those on a budget, 'The Basics' plan covers essential needs without the comprehensive price tag. The Domestic plan is designed for travel within Australia, covering car hire excess, lost or stolen valuables, and cancelled accommodation. Additionally, they provide an Annual Multi-Trip plan for frequent flyers. Cover for Coronavirus related events is available on all plans, and they offer options for those unable to use their policy due to government restrictions. The services are designed to protect from financial risks and potential costs associated with travel mishaps, including medical evacuation, stolen or lost luggage, and personal liability. Additional cover can be specified for valuable items by paying an extra premium.

Travelinsurancedirect.com.au has a cooling-off period for policy cancellations, where customers can receive a full refund if they cancel their policy within 14 days of purchase, provided they have not started their trip or intend to make a claim. Beyond this period, refunds are not typically provided. As for shipping, since travel insurance policies are digital products, they are delivered electronically, and thus, there is no physical shipping involved. Customers can access their policy documents through their online account on the Travel Insurance Direct website. The company emphasizes the importance of carrying the Certificate of Insurance when traveling, as it contains essential emergency contact information. If customers need to extend their policy, they can do so online before the original policy expires.

To make a claim with Travelinsurancedirect.com.au, customers should log in to their account using the email address and password used at the time of purchase. Once logged in, they should select Claims from the menu and choose to 'Make a new claim'. The process involves answering a few questions to clarify the type of claim, describing the incident in detail, and listing the expenses being claimed. Customers will receive an email with instructions and a list of documents needed to support their claim. These documents should be gathered, and electronic copies uploaded to the claim. The claim can be reviewed on one page before submitting. For assistance, the customer service team is available to help understand the policy and required documentation. Claims are typically made online for convenience.

To make a claim, log in to your account on the Travel Insurance Direct website and select "Claims" from the menu. Then, answer a few questions about what happened, describe the incident in detail, list the expenses you are claiming, and upload any necessary documents.

Travel Insurance Direct offers four plans to choose from, including Domestic, The Works, The Basics, and Annual. Each plan offers different levels of coverage, so it's important to choose the one that suits your needs.

To cancel or amend your policy, you can do so through your online account or by contacting Travel Insurance Direct directly.

Travel insurance covers medical expenses, including evacuation and repatriation, as well as lost, stolen, or damaged luggage. Some plans also provide coverage for coronavirus-related events.

If your policy has ended, it cannot be extended. However, you can purchase a new policy, but there will be a 72-hour waiting period before your new coverage begins.